Support Center
FAQ
Support Center
Unable to get server? Clear cache
If you can't get the server list or online services, clearing the cache may help.
Operation steps
Operation steps
- Click "My" on the bottom navigation bar
- Click "Additional Settings"
- Under "Stability Improvement Settings", click "Clear Cache"
- After confirmation, the App will restart
- Android and other platforms: The app will automatically restart after cleaning.
- iOS / Linux: Please reopen it manually after cleaning.
- No need to log in again after restarting.
- It is only used when the server list or online service cannot be obtained, and there is no need to clean it up.
- If the problem is still not solved after clearing the cache, please submit a ticket to contact customer service in "My" → "Service Center".