Support Center
FAQ
Support Center
Traffic limit exceeded
Traffic limits and risk control standards
There is no traffic limit, but please follow the fair use policy.
Risk control standards:
We have an automated risk control system that automatically handles risk through algorithms.
Traffic abuse: continuous high bandwidth usage, long-term PT/BT downloading, P2P, etc.
Account security risks: abnormal account or server sharing, etc.
Malicious use of lines: using servers for spam sending, web crawlers, network attacks, DDOS, etc.
Irregular use: false invitations and repeated registrations, etc. The system will automatically ban the accounts of users who violate user policies.
If you are banned
Free users: can only wait for the system to automatically lift the restriction
Member users: Send a work order or contact online customer service to have the restriction lifted manually
If your account is blocked multiple times in a row, it will be permanently banned, not limited to free users or membership users.
Since the traffic risk control threshold for member users is relatively high, they do not need to worry about risk control for normal Internet use, watching videos, etc.
There is no traffic limit, but please follow the fair use policy.
Risk control standards:
We have an automated risk control system that automatically handles risk through algorithms.
Traffic abuse: continuous high bandwidth usage, long-term PT/BT downloading, P2P, etc.
Account security risks: abnormal account or server sharing, etc.
Malicious use of lines: using servers for spam sending, web crawlers, network attacks, DDOS, etc.
Irregular use: false invitations and repeated registrations, etc. The system will automatically ban the accounts of users who violate user policies.
If you are banned
Free users: can only wait for the system to automatically lift the restriction
Member users: Send a work order or contact online customer service to have the restriction lifted manually
If your account is blocked multiple times in a row, it will be permanently banned, not limited to free users or membership users.
Since the traffic risk control threshold for member users is relatively high, they do not need to worry about risk control for normal Internet use, watching videos, etc.