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Support Center

FAQ

Support Center

How to delete your account

You can delete your account directly within the app without contacting customer service.

step:
  1. Open the App and log in to your account
  2. Enter "My" → "Personal Account"
  3. Click "Delete Account"
  4. Confirm deletion after reading the prompts
Data processing after deletion:
  • Account information (username, email): Delete immediately
  • Subscription records: retained for XX days and then deleted (for refund dispute handling)
  • Usage logs: Delete immediately

Once your account is deleted, your personal data will be processed in accordance with our data retention policy. For more information, see ourprivacy policySections 8.2 and 8.3.