Support Center
FAQ
Support Center
Line selection method
Telecom: United States/Singapore/Japan
China Unicom: Japan/Hong Kong/United States/Taiwan/Singapore/
Mobile: Singapore/Hong Kong/Japan/Part of the United States
Priority selection annotation: optimized lines/high-speed lines/mainland optimization, telecommunications optimization, mobile optimization, China Unicom optimization, three network optimization, etc.
Henan/Fujian Quanzhou and other areas with complete blockade: please try to choose mainland optimization, three network optimization, telecommunications optimization, mobile optimization, China Unicom optimization, etc.
————Network Speed Recommendations——————–
First of all, make it clear that there is no speed limit for any of our VIP/SVIP lines. As the number of users increases, we will continue to purchase more bandwidth resources.
Whether your access connection is fast depends on the following factors:
1. Your own Internet speed
(Currently China Telecom/China Unicom/China Mobile all have some Qos speed limiting measures, mainly to limit overseas traffic. In addition, cross-provincial and cross-network traffic will also be artificially speed-limited. We have no way to control this. It is recommended not to frequently measure speeds and touch their peak bandwidth. This It is easy to trigger their Qos, especially during the evening peak period. If you encounter it, you can only try the following methods: 1. Unplug the optical modem or router, so as to obtain a new local IP. 2. Switch the APP line in different regions.
2. Internet speed of the selected line
3. The speed of the website or APP you use
Your own network speed and network environment basically just switch between WiFi and 4G, and there won’t be much change. But you can choose the appropriate line for optimization.
For example, if you just browse the web, chat, and use relatively small traffic, you can give priority to using Asian lines, such as Hong Kong, Singapore, Japan, etc. Due to natural physical distance factors, the ping value in these areas is relatively low, and the response speed is relatively fast, but it also has a drawback, that is, the bandwidth is not rich enough.
For example, when you are watching online videos, downloading and other operations, you can consider the US line. Although the physical distance is far and the ping is relatively high, because the Chinese and American networks are better optimized and the bandwidth is very sufficient, online videos and downloads do not require too timely response, and the background is constantly loading data.
There is another situation, for example, the speed of watching and downloading videos on Telegram is not fast enough. If you change any line, the speed will be about the same without any obvious improvement. This is a problem of Telegram itself. Telegram launched a membership service due to the pressure of profitability. Therefore, their software has a certain degree of speed limit and function restriction for free users. This is something we have no way to solve.
Software like Xunlei and some cloud drive apps deliberately limit the speed of free users. If you want to speed up, you can only purchase their membership.
Some telecom operators will also limit the speed of international lines during peak periods, such as 7 or 8 pm to 11 or 12 pm. At this time, you can only switch to the next line and check, giving priority to the mainland optimized line. If it still doesn't work, you may need to restart the router or optical modem. You can obtain a new local IP and then reconnect. There may be some improvement.
China Unicom: Japan/Hong Kong/United States/Taiwan/Singapore/
Mobile: Singapore/Hong Kong/Japan/Part of the United States
Priority selection annotation: optimized lines/high-speed lines/mainland optimization, telecommunications optimization, mobile optimization, China Unicom optimization, three network optimization, etc.
Henan/Fujian Quanzhou and other areas with complete blockade: please try to choose mainland optimization, three network optimization, telecommunications optimization, mobile optimization, China Unicom optimization, etc.
————Network Speed Recommendations——————–
First of all, make it clear that there is no speed limit for any of our VIP/SVIP lines. As the number of users increases, we will continue to purchase more bandwidth resources.
Whether your access connection is fast depends on the following factors:
1. Your own Internet speed
(Currently China Telecom/China Unicom/China Mobile all have some Qos speed limiting measures, mainly to limit overseas traffic. In addition, cross-provincial and cross-network traffic will also be artificially speed-limited. We have no way to control this. It is recommended not to frequently measure speeds and touch their peak bandwidth. This It is easy to trigger their Qos, especially during the evening peak period. If you encounter it, you can only try the following methods: 1. Unplug the optical modem or router, so as to obtain a new local IP. 2. Switch the APP line in different regions.
2. Internet speed of the selected line
3. The speed of the website or APP you use
Your own network speed and network environment basically just switch between WiFi and 4G, and there won’t be much change. But you can choose the appropriate line for optimization.
For example, if you just browse the web, chat, and use relatively small traffic, you can give priority to using Asian lines, such as Hong Kong, Singapore, Japan, etc. Due to natural physical distance factors, the ping value in these areas is relatively low, and the response speed is relatively fast, but it also has a drawback, that is, the bandwidth is not rich enough.
For example, when you are watching online videos, downloading and other operations, you can consider the US line. Although the physical distance is far and the ping is relatively high, because the Chinese and American networks are better optimized and the bandwidth is very sufficient, online videos and downloads do not require too timely response, and the background is constantly loading data.
There is another situation, for example, the speed of watching and downloading videos on Telegram is not fast enough. If you change any line, the speed will be about the same without any obvious improvement. This is a problem of Telegram itself. Telegram launched a membership service due to the pressure of profitability. Therefore, their software has a certain degree of speed limit and function restriction for free users. This is something we have no way to solve.
Software like Xunlei and some cloud drive apps deliberately limit the speed of free users. If you want to speed up, you can only purchase their membership.
Some telecom operators will also limit the speed of international lines during peak periods, such as 7 or 8 pm to 11 or 12 pm. At this time, you can only switch to the next line and check, giving priority to the mainland optimized line. If it still doesn't work, you may need to restart the router or optical modem. You can obtain a new local IP and then reconnect. There may be some improvement.