Netflix and VPNs: Know the Rules First
Many people search for a "Netflix VPN" hoping to see another country's catalogue. Let's be clear: HZVPN doesn't promise that, and Netflix detects and restricts VPNs. What HZVPN can do here is protect your connection on public networks.
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When it comes to Netflix, a VPN does less than you'd think
Netflix licenses content country by country and actively identifies connections coming from VPNs and proxies. So a VPN is not a tool for changing your Netflix region.
An encrypted connection still has a place, though: signing in on hotel or airport networks, or protecting your login details on a network you don't trust.
Sign in at hotels and airports with less worry
Whoever runs public Wi-Fi may see which services you connect to. When you sign in to Netflix on such a network, HZVPN can encrypt the whole connection.
A different catalogue abroad is normal
Netflix shows the catalogue for the country you're currently in. Seeing different titles while travelling is Netflix's policy, not a network fault.
Protect your connection on borrowed networks
When you use a friend's, neighbour's or dorm network, its owner can see which services you connect to. With HZVPN on, they only see encrypted VPN traffic.
See a proxy error? Disconnect first
If Netflix says you seem to be using a proxy or VPN, it has identified the connection. Disconnect HZVPN and watch over your normal network. We don't offer ways around this detection.
Netflix and VPNs: the limits to know
Three things worth understanding before you start.
Netflix detects VPNs and proxies
Netflix identifies connections from VPNs and proxies. When it does, you may only see a small set of globally licensed titles, or get an error. If that happens, disconnect the VPN to watch.
The catalogue is licensed by country
Which films and series you can watch in a country depends on licences between Netflix and rights holders. Netflix's terms of use say available content varies by geographic location, and that Netflix may verify your location.
Sharing follows the "household" rules
Netflix manages account sharing by household. Watching on devices outside your household may need verification or an extra payment. Changing your IP doesn't replace Netflix's household settings.
Watching Netflix on different devices
Which devices HZVPN covers today — and which it doesn't.
Phones and tablets
HZVPN runs on Android 9+ and iOS 13+. Connect when signing in to Netflix on a public network; if playback shows a proxy error, disconnect.
Computers
On Windows and macOS, the browser or the Netflix app can be used while HZVPN is connected — the same rule applies.
TVs
HZVPN has no TV or router app yet, so Netflix on your TV won't go through HZVPN.
Downloads for offline viewing
Downloading episodes at home on a trusted network before you leave is steadier than streaming over public Wi-Fi on the way. Whether you can download depends on your Netflix plan and the title.
Get started in 3 steps
Sign up and download
Create an HZVPN account on our website, then download the app for Android, iOS, Windows, macOS or Linux.
Pick a server location
Choose one of 43 server locations in the app and tap connect. If it doesn't feel right, switch to another any time.
Open the app you want to use
After signing in to Netflix on a public network, if playback shows a proxy or VPN error, disconnect HZVPN and watch directly.
Seeing a "proxy" error — what's going on
If Netflix tells you that you seem to be using a proxy, it has decided the connection comes from a VPN or proxy.
That isn't an HZVPN fault, and nothing is wrong with your account — Netflix is handling the connection according to its own rules.
The fix is simple: disconnect HZVPN, refresh the page and watch over your normal network.
HZVPN doesn't offer ways around Netflix's detection, and doesn't promise that any server location will play Netflix normally. If your main reason for a VPN is watching other countries' catalogues, HZVPN isn't the right fit.
HZVPN features that help on public networks
We only list features HZVPN actually has today. If a feature isn't listed here, please don't assume it exists.
43 server locations, 265 servers
43 server locations, 265 servers. On a trip, pick one nearby to encrypt your connection.
One account, several devices
Your phone, tablet and computer can all sign in with the same HZVPN account. Devices online at the same time: 3 on VIP, 5 on SVIP (the app shows the current limit).
Switch locations any time, no limit
Connect when you need it and disconnect in the app when you don't. While connected, switch location any time with no limit.
Free, VIP and SVIP tiers
Free servers come with sign-up; right now they are in United States, Japan, Hong Kong, Singapore, Germany, Canada, France, Thailand and United Kingdom. Upgrade to VIP or SVIP if you need more locations — prices are on the pricing page.
Frequently asked questions
Can HZVPN let me watch other countries' Netflix catalogues?
We don't promise that. Netflix licenses content by country and detects VPNs and proxies, and using tools to change your viewing region may not comply with Netflix's terms of use.
Netflix says I'm using a proxy. What should I do?
Disconnect HZVPN, refresh the page and watch over your normal network.
So what's the point of a VPN for Netflix?
Mainly encrypting your connection and protecting your login when you sign in on public networks such as hotels and airports.
My Netflix catalogue changed while travelling. Is that a network problem?
No. Netflix shows the catalogue for the country you're currently in; that's normal.
Can a VPN get around Netflix's household sharing rules?
No, and we don't recommend trying. Share your account according to Netflix's household settings and plan rules.
Can I use HZVPN for Netflix on my TV?
HZVPN has no TV or router app at the moment.
Ready when you are
Sign up for an HZVPN account to use the free servers. Upgrade later if you need more server locations or more devices online at once.
Server numbers come from our server list (43 locations, 265 servers). They change with maintenance; the app always shows the current list.